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SciFinder: Troubleshooting SciFinder

SciFinder is available 24/7, except (in Pacific time):

  • 7-10pm Saturday
  • First Saturday of each month, 2-10pm

Please make sure you are using a supported operating system and web browser

Troubleshooting SciFinder Issues

Message: "Not Authorized from this IP address"
Your computer's IP address has not been authenticated for UC San Diego. If you're off-campus, make sure that your VPN access is working correctly. If you are on-campus and using your laptop, make sure you're logged in on the UCSD-PROTECTED wifi network.

If you had a SciFinder account at a previous institution, make sure you are using the one you created at UCSD. Accounts created elsewhere will not be recognized on our network.

Forgot Your Password?  You can reset it on the SciFinder website.

If you try to register and get a message that the email has already been registered.

  • Try the password reset.
  • If that doesn't work, contact me ( At that point, I may need to contact CAS support directly to resolve any account issues.