Skip to Main Content

SciFinder-n: Troubleshooting SciFinder

SciFinder is available 24/7, except (in Pacific time):

  • 7-10pm Saturday
  • First Saturday of each month, 2-10pm

Please make sure you are using a supported operating system and web browser

Troubleshooting SciFinder Issues

Message: "Not Authorized from this IP address"
Your computer's IP address has not been authenticated for UC San Diego. If you're off-campus, make sure that your VPN access is working correctly. If you are on-campus and using your laptop, make sure you're logged in on the UCSD-PROTECTED wifi network.

If you had a SciFinder account at a previous institution, make sure you are using the one you created at UCSD. Accounts created elsewhere will not be recognized on our network.

Forgot your Password?  Reset it. 

If you try to register and get a message that your email address is already registered, this means your account was deactivated for inactivity. Contact me (, so I can contact CAS support to have your account reinstated.