Business Analytics: Business Communication

Don't simply show your data--tell a story with it! This book teaches you the fundamentals of data visualization and how to communicate effectively with data. Storytelling is not an inherent skill, especially when it comes to data visualization, and the tools at our disposal don't make it any easier. This book demonstrates how to go beyond conventional tools to reach the root of your data, and how to use your data to create an engaging, informative, compelling story. See the accompanying workbook (2019) Storytelling with Data: Let's Practice!

This book coaches you how to your idea off the ground by building a business case that clearly shows your idea's value. This title, written by a project management expert, gives you the guidance and tools you need to make a strong case by spelling out the business need for your idea; aligning your case with strategic goals; building the right team to shape and test your idea; calculating the return on investment; analyzing risks and opportunities; and presenting your case to stakeholders.

Today, many of the most successful companies use storytelling as a leadership tool. Stories have the ability to engage an audience the way logic and bullet points alone never could. Whether you are trying to communicate a vision, sell an idea, or inspire commitment, storytelling is a powerful way to do it. This book has both ready-to-use stories and how-to guidance for readers looking to craft their own. Complete with examples from companies like Kellogg's, Merrill-Lynch, Procter Gamble, National Car Rental, Wal-Mart, Pizza Hut, and more, readers will find guidance about delivering stories to stunning effect. If you get locked out of the O'Reilly platform, we have a second ebook available on the ProQuest platform.

Presentation software is one of the few tools that requires professionals to think visually on an almost daily basis. But unlike verbal skills, effective visual expression is not easy, natural, or actively taught in schools or business training programs. This book fills that void. Written by Nancy Duarte, President and CEO of Duarte Design, the firm that created the presentation for Al Gore's Oscar-winning film, An Inconvenient Truth, this book is full of practical approaches to visual story development that can be applied by anyone. If you get 'locked out; of the O'Reilly edition, we have a second ebook copy on the ProQuest platform.

This book is the definitive guide to instruct and assist facilitators - both new and experienced - with a set of guidelines and underlying theory that will benefit any facilitator, whether as a mediator between two individuals, single-handedly facilitating a group of 100 or working as part of a facilitation team in a multinational corporation. The fist part focuses on core skills, the second covers advanced skills. This book is aimed at upskilling people, managers and leaders to drive change and consensus with groups through running workshops and meetings.

This book will show you how to have successful virtual events, virtual meetings, virtual workshops and training. Packed full of tips, insights and real case studies, the author's practical approach to virtual facilitation will show you how to effectively learn the skills needed to succeed. Topics include the role of the facilitator; design of the process; avoiding common mistakes; and more.

This book is a no-frills book addressing the art of facilitation that works to take the guesswork out of this essential skill and gives you a step-by-step process for becoming an accomplished and successful facilitator. You'll have the help you need to act as a catalyst for progress, enabling others to focus on key issues, arrive at appropriate solutions, and build sustainable agreements. With this book as your roadmap, you can be more prepared for the role of facilitator.

If you lead meetings, training, and other business gatherings, this guide helps you move from referee to effective facilitator, improving both the processes and outcomes of groups. Packed with information, effective practices, and invaluable advice, this handbook is for anyone who believes meetings should be productive, relevant, and as short as possible. Run productive meetings that get real results. Keep discussions on track, and facilitate the exchange of ideas.

This guide aims to improve the effectiveness of group work, through explaining psychology of groups and communication models that work. It has both theory and practical tools to make group work more dynamic, creative and agile.

A first in the new Business Essentials Series, this book is packed with must-know tools and strategies for the most important business (and life) skill of all – communication. Expert Trey Guinn takes you step-by-step through the process of skills improvement, from understanding the importance of message clarity to specific, goal-based strategies to develop and maximize your skills.

There are a range of soft skills sought after by employers. This book provides a practical guide to developing and effectively demonstrating these skills, including communication, customer service, teamwork, problem solving, and personal management. It provides an active learning pedagogy, including creative exercises and case studies through which students can assess their understanding of underlying concepts and their application in real-world situations.

In this book, published by the AICPA, the author explains why accountants need to study communication, helping the reader to distinguish and use effective communication strategies, apply the principle of “Audience First!” and identify learning and communication patterns. It features how to improve both verbal and nonverbal expression.

This book uses detailed case studies of five work organizations to offer a comparative approach to analyzing organizational culture. It shows the latest state of knowledge on the topic and will be of interest to researchers, academics, and students in the fields of organizational studies, management history, human resource management, and organizational theory.

This book discusses the proper use of legal language in business communication. While communicating, a business leader has to bear in mind the relevant legal framework, and be sure to never violate it. However, legal language in itself can be so complex and difficult that it is often unclear as to what meaning can be ascribed to different words and phrases used in a particular context.

This book is a result of the author’s five years consulting with executives, coaching them to value how speaking plainly, thoughtfully, and behaving with humanity, is the best way to win business, boost morale and advance careers. This book is a step-by-step guidebook to surviving and thriving in the modern work place: from how to write well, speak publicly and stand out in your job, to crafting compelling communications, making the best of social media and handling the press.

This book helps you know what to say, what not to say, and even where to sit in meetings and in social situations. It shows you how to effectively communicate across a variety of different cultures within and across organizations. The author provides her personal experiences and shares anecdotes as well as lessons learned, key takeaways, and references for further reading. Whether it is face to face, over the phone, via email or instant messenger, or in a presentation, meeting, or report, the ability to communicate effectively is critical.

The first book to offer a global look at the state-of-the-art thinking and practice in investor relations and financial communication Featuring contributions from leading scholars and practitioners in financial communication and related fields--including public relations, corporate communications, finance, and accounting-- this provides readers with a comprehensive, up-to-date picture of investor relations and financial communications as they are practiced in North America and around the world.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. This book walks you through uncovering the root cause, maintaining a positive mindset, untangling the problem together and agreeing on a way forward. Don't have much time?

Part of the HBR 20-Minute Manager series, which provides a concise primer on a variety of management topics for professionals and aspiring executives.

In this book, Sally Susman, the renowned head of corporate affairs at global biopharmaceutical giant Pfizer, tells the fascinating story of how the multinational managed the massive communications challenge that came with Covid and the race to produce an effective vaccine. Just as crucial as creating the vaccine itself was the task of winning people's hearts and minds, and Susman highlights the principles that enabled her to break through, connect, and help move people forward, not only at Pfizer but over a stellar career.

A hands-on field guide to consistently creating page-turning content that your audience loves. In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers.

This guide covers how to write any kind of business document. It explains in depth the whole process: from determining objectives to establishing readers' needs, conducting research, outlining, and designing a template; to writing the first draft; to editing for meaning, accuracy, concision, style and emotional impact; to creating glossaries and indices; to proofreading and working with reviewers. The book also explains how to exploit the psychology of perception and motivation, collaboration and other practicalities. The text is rich in practical examples drawn from real life, anecdotes, humour, and visual aids.

Don’t let your writing hold you back! When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it's a skill you must cultivate to succeed: You'll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over. This book provides tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. It helps you:

• Push past writer's block;
• Grab--and keep--readers' attention;
• Earn credibility with tough audiences;
• Trim the fat from your writing; Strike the right tone; and
• Brush up on grammar, punctuation, and usage.

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Readers will find here a rich treasure trove of frameworks and tools for leadership communication as developed and taught over the past decade at Stanford's Graduate School of Business. Designed for the business leader on the go, it provides quick access to helpful approaches to vexing communication problems leaders face today in speaking and writing to various audiences. Tailor your communication to any goal, setting, or audience. Every time you write or speak, you need to make your words count. This book shows you how.

This handy guide tackles the obstacles to effective and successful presentations, considering the range of material which might be presented, the occasions which suit different types of material and the skills needed to present research in a way that is engaging and persuasive.